19.08.2024

The Impact of Untrained Employees on Your Businesses

Your employees are your company’s greatest asset, but are you investing in them like you should?  

Many businesses focus on external recruitment to fill skill gaps, overlooking the untapped potential within their existing workforce. By providing your team with the training and development they need, you can unlock their hidden talents, boost productivity, and create a loyal workforce that drives your business forward. 

The Silent Drain on Productivity and Innovation 

Untrained employees generally drag the enterprise productivity down. According to Gallup, disengaged employees cost the global economy $7.8 trillion in lost productivity.  

But it’s not just about output. Innovation is the lifeblood of any thriving business, and untrained employees are a tourniquet. They lack the knowledge and skills to identify emerging trends, spot opportunities, and develop creative solutions. A recent study by the World Economic Forum found that 94% of business leaders expect employees to pick up new skills on the job, a demand that untrained staff simply can’t meet. 

In addition, there are other financial implications related to inefficiency. The cost of fixing mistakes, dealing with client complaints, and lost business due to subpar service can add up to a staggering 30% of revenue, according to IBM. That’s money you could be reinvesting in growth. 

The Customer Experience Conundrum 

In today’s experience-driven economy, your employees are the face of your brand. Untrained staff can’t deliver the exceptional service that builds customer loyalty. A Salesforce study found that 80% of customers believe the experience a company provides is as important as its products or services. One bad interaction with an incompetent employee can undo years of hard work and send your customers running to the competition. 

The repercussions extend beyond the immediate transaction. Unhappy customers become vocal critics, damaging your reputation and scaring away potential clients. On the other hand, a well-trained team can become your most powerful marketing tool, generating positive word-of-mouth and turning customers into brand advocates. 

The Brain Drain Dilemma 

Why are your top performers leaving? It’s not just for financial reasons. A LinkedIn survey revealed that 94% of employees would stay at a company longer if it invested in their career development. When you neglect training, you’re sending a clear message: we don’t value your growth. And in Bahrain’s competitive talent market, your best employees won’t hesitate to find an employer who does. 

The financial fallout of turnover is severe. Replacing a single employee can cost upwards of 150% of their annual salary, according to the Work Institute. But the true cost lies in the disruption to your team’s dynamics, the loss of institutional knowledge, and the time and energy spent on endless recruitment cycles. 

Investing in Employee Development 

The good news? This crisis is entirely preventable. Investing in employee development is a vaccine against mediocrity. Trained employees are more engaged, productive, and innovative. They stay with your company longer, saving you money and building a strong, stable team that can adapt to any challenge. 

A culture of continuous learning is your secret weapon. When employees feel supported and encouraged to grow, they become more than just workers; they become problem solvers, innovators, and leaders. They take ownership of their roles and drive your business forward. 

Train Your Best People With Tamkeen 

A skilled workforce is the backbone of a thriving economy, and Tamkeen is committed to making that a reality. Through their Enterprise Training Support Program, they’re giving Bahraini businesses the tools to develop the talent that will drive the nation forward. 

Don’t let the skills gap hold your business back. Learn more about the Enterprise Training Support Program and start building a workforce that’s ready for tomorrow’s challenges. 

Conclusion: 

The economics are undeniable: investing in employee training is the difference between stagnation and success. Embrace the future of work, empower your employees, and watch your business thrive in the ever-evolving landscape of Bahrain.